| 1. Starter Kits and
Maintenance Packs are shipped FREE!! Shipping is free for all
orders over $55.00* within the Continental United States!
2. Credit card orders completed by 2:00 P.M. Pacific Time
in most cases are shipped the same day.
3. If you order after 2:00 P.M. Pacific Time on a Friday,
your order will be processed and shipped on the following
Monday.
4. Orders will only be shipped when all items have been gathered.
Partial Orders and/or orders that have back ordered items
will not be shipped.
5. Unfortunately, we cannot combine multiple orders or add
to orders already placed. If you want to cancel your order
please call our Customer Service Department.
6. Please note that we cannot cancel your order after it
has been shipped.
7. For orders over $500 shipping delays may occur to verify
all information.
8. Ordinarily orders are shipped USPS Mail and should arrive
between 4 to 7 business days from the order date. Please remember,
once an order leaves our warehouse it is out of our control
and the carrier is responsible for any unforeseen delays in
your order's arrival. However, we will do everything we can
to help you get your order.
9. Need help? Please contact our Customer Service Department
at 800-261-3544
* Applies to orders with a subtotal over $55.00 after discounts
and before shipping and tax. Shipping is not waved for free
promotional items. International orders can not be processed
at this time.
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